Terms of Service

These Terms of Service ("Terms") govern your access to and use of LOOMA, the LOOMA Ring, our website at loomaring.app, connected wearable devices, listening companion hardware, APIs, and related services (collectively, the "Services"). By creating an account, connecting a device, or using the Services, you agree to these Terms and our Privacy Policy.

1. The Services

LOOMA provides software that combines physiological data from compatible smart rings with conversation and ambient-audio insights from compatible listening wearables to generate mood estimates, wellness correlations, and visual feedback (including ring color states). The Services are intended for personal wellness and self-awareness, not for medical diagnosis, treatment, or emergency use.

2. Eligibility

You must be at least 18 years old and capable of entering a binding agreement. You represent that information you provide is accurate and that you have authority to connect any devices or accounts you link to the Services.

3. Account registration and security

• You are responsible for maintaining the confidentiality of your credentials
• You must notify us promptly of unauthorized access
• We may suspend accounts that violate these Terms or pose security risks

4. Device and data integrations

Ring integrations

When you authorize access to ring-generated data, you grant LOOMA permission to retrieve, store, and process authorized metrics (including sleep, heart rate, readiness, activity, stress, SpO₂, and related health indicators) solely to provide the Services.

Listening and conversation features

When you enable listening companion features, you grant LOOMA permission to process audio, transcripts, summaries, memories, action items, and related metadata you capture or authorize. You agree to use these features lawfully and only where you have consent from all parties being recorded, as required by applicable wiretapping, eavesdropping, and privacy laws.

Revocation

You may disconnect integrations at any time. Revocation stops new data collection but may not delete data already stored until you submit a deletion request as described in our Privacy Policy.

5. Acceptable use

You agree not to:

• Use the Services for unlawful surveillance or without required consent
• Attempt to access other users' data or bypass security controls
• Reverse engineer, scrape, or abuse APIs beyond authorized scopes
• Upload malware or interfere with Service operation
• Misrepresent the Services as a medical or clinical product

6. Health and medical disclaimer

THE SERVICES ARE NOT A MEDICAL DEVICE AND DO NOT PROVIDE MEDICAL ADVICE. Insights, mood scores, correlations, and ring color indicators are informational only. Do not use the Services to diagnose, treat, cure, or prevent any disease. Seek professional medical care for health emergencies or clinical decisions. Always consult a qualified healthcare provider before making medical decisions.

7. HIPAA and privacy

Our handling of health-related and conversation data is described in our Privacy Policy. Where we act as a business associate or handle PHI on your behalf, we will execute appropriate agreements and apply safeguards consistent with HIPAA requirements. You are responsible for ensuring your use of the Services complies with laws applicable to you, including obtaining consents for recording conversations where required.

8. Intellectual property

We retain all rights in the Services, software, branding, and documentation. You retain ownership of your data. You grant us a limited license to process your data solely to operate and improve the Services as described in the Privacy Policy.

9. Third-party services

The Services may interoperate with third-party devices, platforms, and APIs. We are not responsible for third-party terms, availability, or data practices. Your use of third-party products remains subject to their respective agreements.

10. Fees

Core account features may be offered at no charge during early access. We may introduce paid features with advance notice. Taxes may apply where required.

11. Disclaimer of warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED, ERROR-FREE, OR FULLY ACCURATE OPERATION.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOOMA AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).

13. Indemnification

You agree to indemnify and hold harmless LOOMA from claims arising from your misuse of the Services, unauthorized recording, violation of these Terms, or infringement of third-party rights.

14. Termination

You may stop using the Services at any time. We may suspend or terminate access for violations, security concerns, or discontinuation of the Services. Provisions that by nature should survive termination will survive.

15. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles, except where mandatory consumer protections in your jurisdiction apply.

16. Changes

We may modify these Terms by posting updates at https://loomaring.app/terms. Continued use after changes become effective constitutes acceptance.

17. Contact

Questions about these Terms: alakupono@icloud.com
LOOMA · loomaring.app